Privacy Policy

Last updated: March 12, 2026

1. Introduction

Lirium AI ("we," "our," or "us") operates mobile applications including Etiqa Health and Polario, as well as the website at lirium.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services.

By using our apps or visiting our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

Information You Provide

  • Contact information (name, email) when you reach out via our contact form
  • Any content you voluntarily submit through our apps

Automatically Collected Information

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (app interactions, features used, crash reports)
  • Analytics data collected through Vercel Analytics for our website

Information We Do NOT Collect

  • We do not collect precise location data
  • We do not access your contacts, camera, or microphone without explicit permission
  • We do not sell or share your personal data with advertisers

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our apps and services
  • Respond to your inquiries and support requests
  • Monitor and analyze usage trends to improve user experience
  • Detect and prevent technical issues or abuse

4. Data Sharing & Third Parties

We do not sell your personal information. We may share limited data with trusted third-party service providers who assist us in operating our apps, such as:

  • Analytics providers (e.g., Vercel Analytics) to understand app usage
  • Cloud hosting providers to store and serve our applications
  • Form processing services (e.g., Formspree) to handle contact form submissions

These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Analytics data is retained in aggregate, anonymized form.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your personal data
  • Object to or restrict processing of your personal data
  • Request a portable copy of your personal data

To exercise any of these rights, please contact us at the email address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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