Privacy Policy

1. Introduction

Lirium is a software studio operated by Challenger Corporation USA, S.A. (“Lirium,” “we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and safeguard information across the website at lirium.ai, our professional services, and our consumer applications, including Etiqa Health and Polario (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services. Where a professional services engagement is governed by a separately executed agreement (including a non-disclosure agreement or data processing terms), that agreement controls in the event of a conflict with this policy.

2. Information We Collect

Information you provide

• Contact information (name, email address, company) when you contact us by email or engage our services
• Business information shared in the course of a consulting or development engagement
• Content you voluntarily submit through our applications

Automatically collected information

• Device information (device type, operating system, unique device identifiers)
• Usage data (app interactions, features used, crash reports)
• Aggregate website analytics

Information we do not collect

• We do not collect precise location data
• We do not access your contacts, camera, or microphone without your explicit permission
• We do not sell personal data or share it with advertisers

3. How We Use Information

• To provide, maintain, and improve the Services
• To respond to inquiries and deliver contracted work
• To monitor and analyze usage trends and improve user experience
• To detect and prevent technical issues, fraud, or abuse
• To comply with legal obligations

4. Client Data and Confidentiality

Data shared with us in the course of a professional engagement is treated as confidential by default. Client data is used solely to deliver the engagement, is accessible only to personnel working on it, and is stored in the client’s own infrastructure or in dedicated environments wherever the engagement calls for it.

5. AI and Model Training

We do not use client data or personal information collected through our applications to train artificial intelligence models. Where our applications rely on third-party AI services to deliver a feature, inputs are processed for that feature and are not retained by us for training purposes.

6. Data Sharing and Third Parties

We do not sell personal information. We may share limited data with service providers who assist us in operating the Services, such as cloud hosting providers, analytics providers, and payment or form processing services. These providers are bound by contractual obligations to protect your information and may use it only for the purposes we specify. We may also disclose information where required by law, regulation, or valid legal process.

7. International Transfers

We operate from the United States and Panama, and our service providers may process data in other jurisdictions. Where data is transferred internationally, we take reasonable steps to ensure it receives a consistent standard of protection.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or by the terms of a client engagement. Analytics data is retained in aggregate, anonymized form.

9. Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13; if we become aware that we have, we will delete it.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal data
• Object to or restrict processing of your personal data
• Request a portable copy of your personal data

To exercise any of these rights, contact us at the address below. We will respond within the timeframe required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with an updated “Last updated” date. Continued use of the Services after changes are posted constitutes acceptance of the updated policy.

13. Contact

Challenger Corporation USA, S.A. (operating as Lirium)
Email: team@lirium.ai
Miami, FL, United States · Ciudad de Panamá, Panama